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Privacy statement

The privacy statement clarifies the extend and purpose of the recording, processing and use of personal data by the responsible provider

Hotel Papa Rhein
Papa Rhein Hotel GmbH
Hafenstraße 47
55411 Bingen am Rhein

Tel.: +49 (6721) 35010
hallo@paparheinhotel.de

on this website (in the following “offer”). The legal fundamentals of the privacy statement can be found in the German Federal Data Protection Act (BDSG) as well as the German Telemedia Act (TMG).

Access Data/ Server log files

The provider (or rather the web space provider) collects data on access to the offer (so called server log files) for statistic evaluation and the purpose of operations,safety, optimisation of offers. Part of the access data are the following:

name of accessed website
date and time of server request
browser type and browser version
operating system used
IP-address and requested provider
Referrer URL (previously visited website)
Name of requested file and data volume transferred
report about successful retrieval

The provider reserves the right to retroactively screen log data if there is justified evidence of illegal use. The consolidation of this data with other data sources are not carried out.

Basis for the data processing is Art. 6 Abs. 1 lit. b DSGVO, which permits the processing of data for fulfillment of a contract or contractual measures.

A complete data protection against third-party access by transmitting data, such as e-mail communication via internet is impossible.

Google reCAPTCHA

We utilize “google reCAPTCHA” (following referrred to as reCAPTCHA) on our website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Irland.

ReCAPTCHA aims to verify if the data input on this website (for instance in a contact form) is carried out by an individual or an automated program. To do this, the system analyses the behavior of the website visitor based on multiple criteria. This analysis starts automatically as soon as the visitor enters the website. ReCAPTCHA evaluates various information for the analyses (for instance IP-address, duration of stay on the website, mouse movements by the user). The data collected during analysis is transmitted by Google.

The reCAPTCHA analysis is carried out entirely as a background operation. Website visitors will not receive a notification about the analysis in progress.

The data recording and analyses is based on Art. 6 Abs. 1 lit. f DSGVO. The website provider has a legitimate interest to protect his web offers against automated spying and spam. The processing shall exclusively take place upon corresponding consent based on Art. 6 Abs. 1 lit. a DSGVO; This consent maybe withdrawn at any time.

More information on Google reCAPTCHA can be found in the Google data protection regulations and the Google terms of use: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Application of Java-Script

On this website we utilize JavaScript contents by external providers. By visiting our website these external providers receive personalised information regarding your visit on our website. Hereby, a data processing outside the EU is possible. This can be prevented by installing a JavaScript blocker, for instance the browser plugin 'NoScript' (www.noscript.net) or by deactivating JavaScript in your browser. However, we would like to point out that our website and our service will only function to a limited extend once JavaScript is deactivated.

Integration of third-party services and contents

Within the offer it may occur that third-party contents are integrated, such as YouTube videos, map material by Google Maps, RSS feeds or graphics by other websites. This always assumes that the provider of these contents (following referred to as “third-party) detect the IP-address of the user. Without the IP-address of the user it is impossible to send the content to your browser. The IP-address is therefore required to present the contents. We endeavor to utilize contents of providers that only use your IP-address to deliver the content. However, we do not have any influence on third parties utilizing IP-address for statistical purposes. We will notify the user ass far as we we know about such use.

Handling of personalized data

By the use of the website confidential, personalized data is being collected, that allow for a personal identification. These include for instance name,phone number, address, as well as all data transferred during registration, payment processing, execution of a contract and the set up of a customer account.

SSL encryption

In order to protect your personal data during transfer we use SSL encryption (Secure Socket Layer).

Cookies

Cookies are small text files that enable the access device of the user to save specific, device related information. They firstly serve for the user-friendlyness of websites and therefore the user (storing of login data). On the other hand they serve for analysing the collection of statistic data related to website usage and for the purpose of optimizing service offers. Essentially there are two different types of cookies, the so called session cookies, which are deleted as soon as the browser window is being closed and cookies that remain on the device until deleted by owner. The user can influence the use of cookies. However, we would like to point out that our website and our service will only function to a limited extend once cookies are deactivated.

Cookies conducted for the electronic communication process or provision of certain functions (e.g. shopping cart functions) are being saved based on Art. 6 Abs. 1 lit. f DSGVO. The website owner has a legitimate interest in the storage of cookies for technically error-free and optimized application of services.

Many online ad cookies can be managed via the US website: aboutads.info or the EU website: youronlinechoices.com

Matomo

This website uses the open-source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyze data about the usage of our website by its visitors. This allows us, among other things, to determine when specific page views were made and from which region they originate. Additionally, we gather various log files (e.g., IP address, referrer, used browsers, and operating systems) and can measure if our website visitors perform certain actions (e.g., clicks, purchases, etc.).

The use of this analytical tool is based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior to optimize both the website's offerings and its advertising. If explicit consent has been obtained, the processing will be exclusively based on Art. 6(1)(a) of the GDPR and § 25(1) of the German Federal Data Protection Act (TTDSG), provided that the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) as defined by TTDSG. Consent can be revoked at any time.

IP Anonymization
During the analysis with Matomo, we employ IP anonymization. This means that your IP address will be truncated before analysis, making it no longer traceable back to you.

Cookie-less Analysis
We have configured Matomo in a way that it does not store any cookies in your browser.

Hosting
We exclusively host Matomo on our own servers, ensuring that all analysis data remains with us and is not disclosed to others.

Facebook Pixel

To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of Facebook Pixel is based on Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. If sappropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum und https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Usage of web fonts

We use external fonts by Fonts.com for a uniform presentation on these websites. Your browser will load the necessary fonts into the browser's cache upon website access to correctly display texts and fonts.

For this purpose your browser needs to connect to servers of the web font provider. If your browser does not support this function a standard font from your computer will be used. The usage of web font is in the interest of a uniform and appealing display of our web offers. This presents a legitimate interest according to Art. 6 Abs. 1 lit. f DSGVO.

More information on fonts: https://www.monotype.com/legal/privacy-policy

Java-Script

On this website we utilize active JavaScript contents by external providers. By visiting our website these external providers receive personalised information regarding your visit on our website. Hereby, a data processing outside the EU is possible. This can be prevented by installing a JavaScript blocker, for instance the browser plugin 'NoScript' (www.noscript.net) or by deactivating JavaScript in your browser. However, we would like to point out that our website and our service will only function to a limited extend once JavaScript is deactivated.

Integration of third-party services and contents

Contacting

From the initial contact with the provider (e.g. via the contact form or email) information of the user is being saved for the purpose of processing as well as possible follow-up questions. This data will not be further transferred without your consent.

The processing of data transmitted via the initial contact takes place on the basis of your consent (Art. 6 Abs. 1 lit. a DSGVO). You have the option to withdraw your consent at any time. The legality of data processing up until the withdrawal shall remain unaffected.

As long as no request of data deletion takes place, the consent of data storage is being withdrawn or the purpose of data storage has dropped, the collected data remains with us. The Legal retention period remains unaffected.

Withdrawal, Changes, Deletion, Arrival Right

Within the scope of the valid legal regulations the user reserves the right to receive free information on personalized data, their origin and recipient and the purpose of the data processing upon application. In addition the user reserves the right of correction of incorrect data, blocking and deletion of his personalized data as long as no conflicting interests with the legal retention period exist.